What is a Merchant Account?

A Merchant Account is a business account that allows you to accept and process payments from credit or debit cards. Merchant Accounts are provided to store owners, whether they are doing business online or have a physical store, by an acquiring bank. An acquiring bank is an institution that verifies the availability of funds, authorizes transactions and obtains and deposits funds from the customer’s bank account into your business bank account.

How do I get a Cash Advance?

As a merchant processing at least $4,000 a month in Visa/MasterCard transactions, you are already pre-qualified to receive a cash advance.  Bankcard Empire® will conduct a free, no-obligation analysis of your business to determine how much we can advance you.  In most cases you will have funds available within 5-10 business days.  Contact a sales executive today at 888-298-1888 for more information and to get started on your way to FastCash.

Can I sign up for merchant services before I actually open my business?

You can sign up for our merchant services any time you want. Whether you are new in business or have processed credit cards for many years, Bankcard Empire® has a product to fit your needs.  Depending on what services you elect to provide to your customers, you will be able to offer anything from simple on-site credit and debit card processing to gift cards and today’s necessary electronic processing from the day you open your doors. Of course, brand new businesses can accelerate the funding process once they are eligible for FastCash if they have already been processing credit card transactions with Bankcard Empire®.

How long do I have to be in business before I can apply for FastCash?

You can apply for FastCash at any time. To receive FastCash funding, however, you need to have been in business for at least 6 months in order for us to establish a track record of your credit card receipts.

What are your rates and fees?

Our rates and fees are determined based on the type of business you have and the services you provide. Thus, there is no single answer to this question. We can tell you that our rates are very competitive and you will find no hidden fees with us. Very simply, we beat our competitors’ pricing in well over 9 out of every 10 businesses we analyze.  Our goal is to establish a lifetime relationship with you and offering affordable pricing is the best way to retain your business. To receive a no-cost, no-obligation quote, please call and speak to an Account Executive at 1-888-298-1888

Can I use my existing equipment?

In many cases you can continue to use your existing equipment once we take over your credit card processing.  However, old and outdated equipment may no longer be compatible with current standards and thus may not be capable of handling the latest types of transactions including gift and loyalty programs.  Because the ability to process these additional card transactions can lead to increased sales revenue and new profit centers for your business, it is well worth considering updated equipment.   Please click on our services link to see our extensive equipment offerings and call an account representative for further details.

Do you carry wireless terminals?

Yes! We carry all types of Point-of-Sale equipment. We suggest a wireless credit card terminal if you wish to accept face-to-face transactions out in the field. Good examples of businesses that require a wireless terminal are Service/Repair companies, Taxi/Driver services, and companies that sell merchandise at Trade Shows. Please give us a call and we will customize a solution that is right for your business.

Will I be trained to use the credit card terminal?

Yes! You will receive a guide with your terminal that will explain everything you need to know. In addition, when your terminal is delivered we will call to walk you through the set-up process. We have a support staff here to assist you with any questions you may have during our regular business hours and technical support can be reached 24/7.

What is an ISO/MSP?

The acronym stands for Independent Sales Organization/Merchant Service Provider. An ISO/MSP is an organization registered with Visa and Mastercard as well as an FDIC insured member bank. Only an aquiring member bank or a registered ISO/MSP can establish merchant accounts for business owners.

Can I be approved if I don’t have a good credit standing?

Yes, we frequently work with merchants who have less than average credit. We will work with you to choose a program that will fit your needs and the needs of your business.

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